Frequently Asked Questions
Everything you need to know about shopping with Giordano Online
How do I determine the right size for my Giordano apparel?
Each product page features a detailed 'Size Guide' button. We recommend comparing the measurements listed there with a similar garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have the original tags attached. Please note that for hygiene reasons, innerwear cannot be returned.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days for domestic orders. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized digital payment options depending on your shipping region.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel your order within 30 minutes of placement via your account dashboard. After this window, the order cannot be modified.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and screen resolutions, the actual color may vary slightly from what you see on your screen.